Privacy Policy

This Privacy Policy has been updated on October 1st, 2023. To unsubscribe from general email promotions simple send an email to [email protected] with the subject line of “unsubscribe”.

Introduction

QARBINE and our third party partners use cookies and other tracking technologies to provide a proactive support experience, enhance site navigation, analyze site usage, and assist our business efforts. In order for Qarbine (herein “QARBINE”) to offer its services, it gathers information about the people who use Qarbine.com, QARBINE’s software, and related sites (collectively referred to as the “QARBINE Sites”). We take your privacy very seriously and make every effort to safeguard your personal data. This privacy policy is intended to inform you of what information we collect, how this information is used and what steps we take to protect this information, as well as providing you a process to update, change or delete your personal data.

By using the QARBINE Sites, you agree to our privacy policy. If you wish to update your personal information or any specific consent that you have provided to QARBINE through any of the QARBINE Sites, please contact [email protected].

What Information We Collect

Personal information that you provide directly to us when you create a sandbox account, license QARBINE software, or use QARBINE technical or customer success services.

Data collected such as tracking information, IP addresses, or other data related to usage on QARBINE Sites.

Cookies, for convenient sign on and to help us understand what areas of QARBINE Sites are most useful.

 

 

We may also collect some information to help customize your experience based on your activities.

 

Information You Provide Directly to Us

Account Information

At sandbox account registration, you provide personal information, such as your email address. Technical support interactions are done through email as well.

Other Information

When required we collect and process your personal information including your name, address, telephone number and email address. In most cloud marketplaces, the cloud vendor coordinates payments on your behalf for software and services. For any direct payments, when you provide your credit card number, it will only be shared with verified third parties who perform tasks required to complete the purchase transaction, and only the last four digits will be stored.

Qarbine Information

When using QARBINE’s online sandbox, you agree to the responsible use of the site and our collection of interaction metrics. We perform statistical analyses of users and their usage patterns for product development purposes.

Data Research

QARBINE may conduct user research from time to time related to an interesting idea, topic or concept that it wishes to explore further, by using information provided directly through surveys or questionnaires. QARBINE’s use of any personal information provided in this manner will be described to you at the time of the request. Your information will not be sold and QARBINE will use the data solely for research purposes which may include sharing collected data with trusted third parties, such as researchers that work with QARBINE on these projects. 

Non-Personal Data Collected Automatically

Device Data

We may collect non-personal information about the computer, mobile device or other device you use to access QARBINE Sites, such as IP address, geolocation information, unique device identifiers, browser type, browser language and other preferences automatically collected.

Data Collected

We may use various technologies, such as Google Analytics and cookies, to manage and track use of the QARBINE Site content. 

Location Information

We may collect and use your location data (such as your country) to provide a tailored, language-specific experience for your region, but we don’t collect any geolocation-specific data from you or your device. You can change the settings on your computer or mobile device to prevent your location data from being shared. If you wish to opt-out of tracking and cookies, please manage your privacy settings on your browser, or select other ways to turn off cookies and/or ad features.

How We Use Your Data

We use your data for limited purposes and do not sell it to any third parties. Specific uses are defined below.

Providing Requested Services

We may use the data to fulfill your requests for services and information. For example, using your contact information to respond to your customer service requests, or to enable Sandbor or other registration.

Communication

We use data we collect to send email newsletters, or information about QARBINE events. We may also use the data to send you email communications, such as information about your sandbox account or software updates.

Enforcement

We may use the data to prevent illegal activities, to enforce the QARBINE’s Terms of Use, or as otherwise required by law.

Our GDPR Compliance

As of May 25, 2018, a new privacy law, the General Data Protection Regulation (“GDPR”) went into effect. As a result, QARBINE implemented a number of policies in various areas to ensure we comply with the intent and spirit of the law.

Steps we Take to Protect Your Privacy

To protect and prevent unauthorized access to your personal information, maintain data accuracy, prevent accidental loss, destruction, damage or theft of data, QARBINE implements and maintains security and organizational measures with commercially reasonable physical, technical and administrative controls. Please note that no method of transmission over the Internet is 100% secure.

Remember, when visiting a third-party site from QARBINE.com, we do not control the privacy policies of other parties, so please check before browsing on those sites to ensure you agree with their terms.

Children Underage

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected any personal information from a child under the age of 13 or under the age of 16 from the European Union without verifiable parental consent, we will delete it from our database as quickly as possible. If you believe that we may have collected information from a child under age, please contact us at [email protected].

Changes to this Privacy Policy

This privacy policy may be updated from time to time, and when the policy is updated, the version date will appear at the top of this privacy policy. If we make material changes, you will be notified here for a period of 30 – 60 days based on our last update.

Deactivating your Account and Managing Privacy Settings

You can request that your account be deactivated at any time by contacting us. Software licensees must maintain a valid email address. To unsubscribe from our newsletter, click on the link at the bottom of the newsletter you have received. For any other changes regarding your personal data, please contact [email protected] with your request.

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